SHIPPING & RETURNS
The goods leave our warehouse in perfect condition and are protected against transport damage.
Transport protection and damage reporting
The goods are insured against transport damage and their condition is documented before shipping. Please check the packaging before opening and take photos of any external damage. If the product is also damaged, inform the logistics company directly upon delivery and send an email to office@maomi.de .
Shipping service provider
We work with the courier services DHL and DPD as well as various shipping companies. Packages are delivered directly to your home address.
Estimated delivery date
The standard delivery time is 7 to 9 working days from the date we confirm your order, provided payment has been made and the goods are available.
Shipping costs
The shipping costs depend on the destination of the ordered goods.
Germany
Free shipping
Europe
- BE / DK / LI / LUX / MC / NL / AT / PL / CZ / FR: EUR 14.50
- IT / SE / SI / ES / HU / SM / VA: EUR 17.50
- BG / EE / FI / GR / HR / LV / LT / PT / RO / NO: EUR 21.50
- European Islands, Switzerland, Balearic Islands, Tenerife, Gran Canaria: 45.00 EUR
World
- USA, Canada, Australia, Japan, Argentina: 80 EUR
Pallet shipping
- Germany: For bulky goods we charge a flat rate of 50.00 EUR.
- Europe: For bulky goods we charge a flat rate of EUR 95.00.
We do not charge sales tax for deliveries to non-EU countries (net invoice). Customs duties and import sales tax may apply. MAOMI has no influence on whether and to what extent foreign customs duties are charged.
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